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227 Testimonials -
0 1 2 3 4 (4,9/5)
Pankaj One of the most helpful people work here.. hats off to the whole team ... many thanks for the care and support shown during the ordering and delivery process
Posted by , Romford (5/5
Alexander Selvey Unfortunately our installers are running behind their plan - not so BBK and their suppliers Sheridan. Delivered on time, very helpful and efficient delivery guys
Posted by , Stirling (5/5
Becky havent fitted the worktop yet so cannot comment on that side of things, but Kristen was great with her customer service, and the delivery driver was lovely, she called a few times on the day to give timings etc.
Posted by (4/5
Lara Amazing customer service, definitely a personal touch. Product was as described. Very happy
Posted by , London (5/5
http://Flat 1
Sarah Harris Very poor service regarding delivery. Changed delivery date at short notice, also unable to give a time slot though it's only curbside delivery (which costs £42 with no choice of date) so need to have 2 able bodied people present to accept and take inside. Delivery driver Greg was very kind and helpful but worktops arrived damaged, unsurprisingly as they were only wrapped in one layer of very thin plastic (like cling film) which had torn and ripped open in many places.
Dear Ms Harris, Thank you for your online review. We've taken a look at the circumstances surrounding the delivery of your order and sincerely apologize for any inconvenience this may have caused you. New Covid regulations have forced us to change and adapt certain delivery protocols, such as requiring clients to have persons onsite to assist. Currently we feel it is important to adhere to the recommended Health and Safety guidelines, to reduce the risk of exposure for all drivers without compromising too much on delivery schedules. Based on previous communication with your sales representative at BBK; we did offer replacement of the damaged items. We understand that it may not always be possible to wait for replacement items; unfortunately transit damage could not have been foreseen. The worktops are delivered direct from the manufacturers depot; and we have reported the poor packaging to them - thank you for bringing this to our attention. All the best, BBK-Direct Team
Posted by , Weymouth (1/5
http://5B Great Western Terrace
Stephen Ely Very good price on the Minerva worktop we bought, Website was saying lead times of 8-10 weeks but delivered in only 4 weeks. Great service and quality product. Will be using them again.
Posted by (5/5
Raymond Patterson Excellent service brilliant driver on delivery
Posted by (5/5
Verified Purchase
STAVROS STAVROPOULOS Very good service and product delivered on time and kept informed as to when product will arrive.
Posted by , Barnet,London (5/5
http://101 Lancaster Avenue
Bill Armstead Great service great delivery service would recommend this seller thanks
Posted by (5/5
Michael Lewis Good and prompt service (as expected)
Posted by , Crieff (5/5