Testimonials

"Excellent service. Lina was so helpful and efficient , which was most appreciated especially as I had ordered the wrong item initially. Excellent communication by the delivery service too."

"Such a nice change to receive brilliant customer service. From help and communication with ordering samples to recommendations to delivery and product quality. Very prompt responses, particularly from Lina who was so patient with my many questions."

"Very pleased with the service and product from BBK Direct - emails before delivery to keep me up-to-date with day and time of drop off. Customer service spot on - Thanks."

"Great service from BBK. Kept informed all the way by Lina who is amazing. Emails answered almost by return. If only other companies were as efficient! Very happy with the Slabtech worktop and; the fitters were great too! Thanks Lina - you’re a star!!! "

"Really pleased with the service and products from BBK. Yolanda and all the customer service team are so helpful, professional and friendly."

"Great customer service. They were very helpful when I emailed them with a query. Delivery was quick, and the delivery driver was great. Very good experience overall"

"Very very pleased with customer service and delivery. I love my worktop and will be recommending this company to all my family and friends. My son-in-law is a builder and he will be using them in the future. Thank you so much to the lady in customer service for helping me so much to sort out what I needed . Very friendly. Thank you so much. The delivery men very very respectful and helpful."

"Think again before you give this company any money, had a email the day before my order was meant to be delivered stating that part of my order wasn’t in stock and their supplier had only just told them, the wait would be at least 3 weeks, told them that was no good so cancel the order, had to call them 3 times to get an email to confirm the order was cancelled and a refund was being processed, a week later still no refund so emailed them was told it would take 7-14 days, days 14 still no refund , now told it’s 7-14 working days, joke of a company keep clear, I have a feeling the good reviews are made up"

"Excellent service and very good price."

"A big thank you to Lena who has gone out of her way to help me with my Apollo Workrtops order. Even when I had a slight problem on one of the items she quickly helped and dealt with it and problem solved. The delivery was received within the week and the guys were great and very polite. Brilliant service. Thank you, especially to Lena."