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Contact Us Today
Call: London – 0203 397 3998 | Manchester – 01618 833 124 | Oxford – 01865 582 843 | York – 01904 215 670 | Exeter – 01392 927 893 | Cardiff – 02921 660 867 | Edinburgh – 01315 640 878
Email: info@bbk-direct.uk.com
Office Hours: Mon-Fri 8am-5pm
BBK Direct
(4,9/5)
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havent fitted the worktop yet so cannot comment on that side of things, but Kristen was great with her customer service, and the delivery driver was lovely, she called a few times on the day to give timings etc.
Posted by Becky
(4/5)
20-07-2021
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I experienced great service from you- the price was competitive, the delivery time was better than expected and the actual delivery on the day was faultless
Posted by Peter Coates, Harrogate
(4/5)
22-01-2021
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Nuance worktop, excellent product. Scheduled to be delivered on the 14th August but as your customer service representative discovered it was not loaded for delivery. She was so apologetic even though it was not her fault. Would still recommend your company. Good service!
Posted by Peter, Marlow, Marlow, Bucks
(4/5)
23-08-2020
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Great service, Kristen very helpful. Only problem was that the accounts dept took a very small amount of money out my account ??, which was eventually replaced.
Posted by Hugh Duffy
(4/5)
04-08-2020
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Good customer service . Very helpful .Thank you Nita.
Posted by Jacqueline Llewelyn
(4/5)
16-08-2019
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Excellent Mistral solid surface product ,all fitted to a tee. Only problem was on delivery just the wife was here and trying to lift a composite worktop was nearly impossible. You MUST send more than one operative with these deliveries.
Posted by Alan, Kings lynn
(4/5)
01-06-2019
Mr http://119Benns Lane Terrington St Clement |
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Well pleased with the worktop as ordered, we have had Mistral solid worktop on a previous occasion and were very pleased with the result. Excellent service from your company; just one Ugh!!!! we are in our mid seventies and had great difficulty offloading with just one operative, without our fitter being available, Oh dear!! Perhaps as a company you could address this issue. Otherwise, thank you.
Posted by COLIN CRAWFORD, New Romney
(4/5)
30-05-2019
http://Brambles |
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Very happy with BBK direct, but the delivery company they use are very inflexible and require someone on site at delivery to accept and help unload.
Posted by stephen hill
(4/5)
21-06-2018
Verified Purchase |
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Thank you for great service. Delivery was as promised at the time specified. Very happy with purchase. Would have been a five star review if additional delivery charge had not been applied.
Posted by Elizabeth Vance, Irvine
(4/5)
20-02-2017
http://10 |
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Quick-Step Signature Merbau...
£63.00 -10% £70.00
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Fast reliable delivery in 3-5 working days. Please note*** Some products are only produced when ordered so these products and more distant delivery areas could have extended delivery dates. But you will receive a confirmed deliverey date within 24hours of placing your order and we will keep you well informed of ETA's, so you can plan your days better.
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Call us on 0203 397 3998 or email us with your sample request to samples@bbk-direct.uk.com
Please include the following on your sample request, full name, full delivery address (Inc. post code), and contact number. Also include the manufacturer, colour and texture (If applicable) that you would like to receive a sample of or simply copy the url of the product into your sample email.
Please note: All samples take 24-48hrs to be delivered. We pride ourselves on customer service excellence, so a BBK Direct UK staff member will call in 2-3 days to confirm that the samples have been received and help with any questions you may have.
Hardwood samples are charged at £7 per sample, one sample is refundable when purchasing your hardwood worktops.
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