BBK Direct

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221 Testimonials -
0 1 2 3 4 (4,9/5)
Chris Mills Think again before you give this company any money, had a email the day before my order was meant to be delivered stating that part of my order wasn’t in stock and their supplier had only just told them, the wait would be at least 3 weeks, told them that was no good so cancel the order, had to call them 3 times to get an email to confirm the order was cancelled and a refund was being processed, a week later still no refund so emailed them was told it would take 7-14 days, days 14 still no refund , now told it’s 7-14 working days, joke of a company keep clear, I have a feeling the good reviews are made up
It is not very often that we receive only 1-star reviews. We sincerely apologize that we were unable to supply your order on this occasion; and understand the inconvenience this may have caused you. We also rely on a supply chain that can be disrupted at times. Stock delays and shortages are inevitable when dealing with so many different products. We are mindful that you may be upset with a 7-14 working day turnaround on your refund; but please take into consideration that we try and adhere to a step-by-step process to avoid administrative errors when orders are cancelled. Your refund will reflect within the specified period. Please note that most reviews on our website are from verified users; and all reviews no matter how good or bad are made available on our website. We will continue to try and improve on the services. Thank you for your valued feedback. BBK-Direct Team
Posted by (1/5
DAVID CHAPMAN Excellent service and very good price.
Posted by , Hayling Island (5/5
http://35 Fernhurst Close
Tracy A big thank you to Lena who has gone out of her way to help me with my Apollo Workrtops order. Even when I had a slight problem on one of the items she quickly helped and dealt with it and problem solved. The delivery was received within the week and the guys were great and very polite. Brilliant service. Thank you, especially to Lena.
Posted by (5/5
charles irons Easy ordering process for 5 Wilsonart worktops. Discussed a few queries by phone, ordered on line Friday , Contacted by carrier Tuesday and delivered 9 AM Wednesday by a very helpful and pleasant driver. Excellent service and good pricing
Posted by , ELY -Cambridgshire (5/5
Verified Purchase
Marion Cook We have found BK Direct UK to be extremely helpful in every aspect. Delivery was on time and the delivery men were very informative about the products that we had ordered. Communication throughout our dealings with BK were excellent, especially as we found it necessary to amend our order. We can certainly recommend this Company.
Posted by , ONGAR (5/5
Verified Purchase
Gigi Very professional service and I love my wooden work top. Highly recommended !
Posted by , London (5/5
David Fee Excellent service - prompt delivery and order exactly as described. Thank you
Posted by , Leicester (5/5
http://47 Park Road. Ratby
Brian Murdoch good communications, very responsive with late order of fitting kit, now fitted and looks great.
Posted by , Andover (5/5
Gavin Hill Great product and excellent customer service.
Posted by , Gerrards Gross (5/5
Kevin Carson Great product and delivery was excellent.
Posted by , Kettering (5/5
K Carson carpentry
Verified Purchase


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Testimonials ( 221 ) RSS Feed

Review By Adie,
This is the second order I have placed. Best customer service I have had for years. Thank you Lina a ...
Review By Mark,
We are an small established company in Kent, we have been using BBK since 2017, that alone should sa ... 10-06-2022
Review By Paul,
Absolute bargain price. Great coms from suppliers. Worktops arrived quickly and in perfect condition
Review By Anne McCaddon,
Anne McCaddon
Excellent service. Lina was so helpful and efficient , which was most appreciated especially as I ha ...
Review By DAN,
Such a nice change to receive brilliant customer service. From help and communication with ordering ...

Latest News

  • Posted by Kristen Mein January 20, 2022

    Home / Site Delivery Price Increase Feb 2022

    With the circumstances surrounding the Brexit vote and implementation in recent years; as well as rising fuel prices, Covid pandemic and mandatory health and safety regulations relating to driving positions; we regret to announce a home delivery price increase from £42 to £60, effective as of 01 Feb 2022.

  • Posted by BBK Direct August 02, 2021

    Highest Quality Lowest Priced Laminate Worktop Yet - Wilsonart Best Sellers 2021

    With a rich history in innovative designs and client service that is of a spectacular level, Wilsonart has proven itself a true familiar and trusted household name, creating surfaces people love for more than 65 years.

  • Posted by BBK Direct July 05, 2021

    Kitchen and Home Design - A Form Of Art

    When you look up the definition of art, it states in the Oxford dictionary that “Art is the expression or application of human creative skill and imagination, typically in a visual form such.

  • Posted by BBK Direct June 21, 2021

    Kitchen Islands - Extra Space, Appeal and Value

    The kitchen is not only the heart of a home, but in many cases also its ambassador, for its many capabilities to different styles are endless and with people spending more and more time at home, there are more reasons than one as to start counting the benefits and perks of an island unit.

  • Posted by BBK Direct May 02, 2019

    Kitchens of the Future: 8 Modern Kitchen Design Trends

    If your design style tends toward the modern, sleek, and contemporary, check out these modern kitchen design trends to launch your kitchen into the future.

  • Posted by BBK Direct February 28, 2019

    Common Mistakes in Kitchen Renovations You Can Totally Avoid

    Kitchen renovations are costly and timing consuming. If you don't want to end up on the list of kitchen fails, check out this post on common reno mistakes.


Fast reliable delivery in 3-5 working days. Please note*** Some products are only produced when ordered so these products and more distant delivery areas could have extended delivery dates. But you will receive a confirmed deliverey date within 24hours of placing your order and we will keep you well informed of ETA's, so you can plan your days better.


We definitely have the lowest prices on all the top home improvement brands in the UK and have a price match promise to stand by this. Also all our prices displayed on BBK Direct UK is the final product price, so you can rest assure that you wont get an unexpected surprise when placing your order.


With us you will definitly be spoilt for choice. Yes we have many different brands for a specific product, but rest asure they are all the top brands in the UK. We do this to make sure you find exactly what you looking for at the price you are looking for.

Free Samples

Call us on 0203 397 3998 or email us with your sample request to

Please include the following on your sample request, full name, full delivery address (Inc. post code), and contact number. Also include the manufacturer, colour and texture (If applicable) that you would like to receive a sample of or simply copy the url of the product into your sample email. 

Please note: All samples take 24-48hrs to be delivered. We pride ourselves on customer service excellence, so a BBK Direct UK staff member will call in 2-3 days to confirm that the samples have been received and help with any questions you may have.

Hardwood samples are charged at £7 per sample, one sample is refundable when purchasing your hardwood worktops.

Secure Payment

All online payments are done through PayPal the worlds most secure payment System, so shop online with us in total safety and confidence - ***Please Note*** No PayPal Account Required, Simply Pay With Debit Or Credit Card.

UK Nationwide Template & Fitting

The largest fabricator and installer in the UK for Granite, Quartz and Corian by Dupont worktops is now at your disposal. So contact us TODAY for an obligation free quote, and see that the best can also be the most affordable

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