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227
Testimonials
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Such a nice change to receive brilliant customer service. From help and communication with ordering samples to recommendations to delivery and product quality. Very prompt responses, particularly from Lina who was so patient with my many questions.
Posted by DAN, Swindon
(5/5)
13-05-2022
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Very pleased with the service and product from BBK Direct - emails before delivery to keep me up-to-date with day and time of drop off. Customer service spot on - Thanks.
Posted by J, Gateshead
(5/5)
03-05-2022
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Great service from BBK. Kept informed all the way by Lina who is amazing. Emails answered almost by return. If only other companies were as efficient! Very happy with the Slabtech worktop and; the fitters were great too! Thanks Lina - you’re a star!!!
Posted by Ros, Colehester
(5/5)
25-04-2022
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Really pleased with the service and products from BBK. Yolanda and all the customer service team are so helpful, professional and friendly.
Posted by Sarah Whiteman, Haverfordwest
(5/5)
26-03-2022
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Great customer service. They were very helpful when I emailed them with a query. Delivery was quick, and the delivery driver was great. Very good experience overall
Posted by Tracey bowdidge, Haverhill
(5/5)
02-03-2022
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Very very pleased with customer service and delivery. I love my worktop and will be recommending this company to all my family and friends. My son-in-law is a builder and he will be using them in the future. Thank you so much to the lady in customer service for helping me so much to sort out what I needed . Very friendly. Thank you so much. The delivery men very very respectful and helpful.
Posted by Jackie Mcfadyen, Corby
(5/5)
16-02-2022
Verified Purchase |
Think again before you give this company any money, had a email the day before my order was meant to be delivered stating that part of my order wasn’t in stock and their supplier had only just told them, the wait would be at least 3 weeks, told them that was no good so cancel the order, had to call them 3 times to get an email to confirm the order was cancelled and a refund was being processed, a week later still no refund so emailed them was told it would take 7-14 days, days 14 still no refund , now told it’s 7-14 working days, joke of a company keep clear, I have a feeling the good reviews are made up
Posted by Chris Mills
(1/5)
03-02-2022
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Excellent service and very good price.
Posted by DAVID CHAPMAN, Hayling Island
(5/5)
21-12-2021
http://35 Fernhurst Close |
A big thank you to Lena who has gone out of her way to help me with my Apollo Workrtops order. Even when I had a slight problem on one of the items she quickly helped and dealt with it and problem solved. The delivery was received within the week and the guys were great and very polite. Brilliant service. Thank you, especially to Lena.
Posted by Tracy
(5/5)
08-12-2021
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Easy ordering process for 5 Wilsonart worktops. Discussed a few queries by phone, ordered on line Friday , Contacted by carrier Tuesday and delivered 9 AM Wednesday by a very helpful and pleasant driver. Excellent service and good pricing
Posted by charles irons, ELY -Cambridgshire
(5/5)
18-11-2021
DIY Verified Purchase |