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227 Testimonials -
0 1 2 3 4 (4,9/5)
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mr chessell BBk was very professional and my order arrived on the day expected. thanks again
Administrator:
Dear Mr Chessell, We appreciate the valued feedback, thank you very much. Kind regards, Kristen (MD) and BBK-Direct Team
Posted by , Lancing (5/5) 
16-12-2016
Sarah Weller Many thanks for the service. Communication was excellent and although the first one was damaged in transit a second was delivered the following week and the delivery cost was removed as a gesture of goodwill. I would recommend this company to others especially for the communication which is essential when buying on the internet.
Administrator:
Dear Mrs Weller, Thank you for your valued feedback. As an online company we strive to provide our clients with only the best customer service, and I am so happy to hear you are pleased with the service received. Kind regards, Kristen (MD) & BBK-Direct Team
Posted by , Herne Bay (5/5) 
15-12-2016
http://52 Ave Rd
Mrs Diane Thomas From start to finish the purchasing process was made easy. Hiltrud was very helpful and although there was a small mix-up over delivery days, the issue was resolved immediately. The delivery was made as promised.I would not hesitate to deal with BBK Direct in the future. Keep up the good work guys!!
Administrator:
Dear Mrs Thomas, Customer service is an opportunity to exceed our customer's expectations and we are so pleased to receive your review. Thank you so much. Kind regards, Kristen (MD) & BBK-Direct Team
Posted by , BLACKWOOD (5/5) 
12-12-2016
http://9 SYR DAFYDD AVENUE
Mike Lucey Very prompt in contacting us after ordering &; delivered on time &; the right product for us
Administrator:
Dear Mr Lucey, Thank you so much for your feedback. We strive to provide each and every customer with exceptional service and it is such a pleasure to see it all come together with satisfied clients. Kind regards, Kristen (MD) & BBK-Direct Team
Posted by , Newport Pagnell (5/5) 
12-12-2016
Dave Macgregor Bit of a problem with original delivery date but hildrud kindly rearranged things and worktop was duly delivered on the agreed date. Great service.
Administrator:
Dear Mr Macgregor, It is great to hear from you. I am so glad the delivery problem was sorted in a timely manner. Thank you for your valued feedback. Kind regards, Kristen (MD) & BBK-Direct Team
Posted by , Blairgowie (5/5) 
12-12-2016
David Jones Excellent service and communications from placement of order to delivery. Debbie was exctremely helpful and cheerful and ensured that we were kept informed at all stages. I would highly recommend this company and I will definitely use them if I'm ever daft enough to re-do my kitchen again! :-)
Administrator:
Dear Mr Jones, Thank you for your wonderful feedback. We are so happy to hear from a satisfied client and your review is very much appreciated. Kind regards, Kristen (MD) & BBK-Direct Team
Posted by , Lincoln (5/5) 
06-12-2016
Bob Startup To all at BBK , being in the kitchen & bathroom trade I was a little sceptical at using a new company (no need) fantastic service & a very friendly and compidant person /s to deal with , items arrived on the dot with a smile , makes a change I'm sure you'll agree , 100% be using you again , thanks
Administrator:
Dear Mr Startup, Thank you so much for sharing your thoughts on our company and staff. I am so pleased to receive your feedback and we look forward to hearing from you again. Providing friendly and helpful service is what we strive towards and yes it really does make the difference; but hearing from a happy client is the best reward. Kind regards, Kristen (MD) & BBK-Direct Team
Posted by , Nottingham (5/5) 
01-12-2016
rhskelding Hi all at BBK, further to my earlier testimonial, please find attached completed DIY project pictures. Truly an excellent product. Thanks again for all your help.KRs Roy Skelding
Administrator:
Dear Mr Skelding, Thank you for the picture, it looks beautiful! Yes, the Nuance products are uniquely waterproof and a fantastic product to work with. Kind regards, Kristen (MD) & BBK-Direct Team
Posted by , Winchester (5/5) 
30-11-2016
private person
Mr BCollins Absolute first class company to deal with. I was kept informed of my delivery on a regular basis and must mention the driver... top man.....thank you.
Administrator:
Dear Mr Collins, Thank you for taking the time to write this wonderful review. We appreciate your feedback. Well done to our Sales Guru, Hiltrud. Kind regards, Kristen (MD) & BBK-Direct Team
Posted by , Durham (5/5) 
21-11-2016
rhskelding An absolutely splendid company which seems to have their main priority as being the customer. They kept me informed, made sure I ordered the right product and kept me up to date with delivery. Certainly splendid customer service-Thanks
Administrator:
Dear Mr Skelding, We are so happy that you find our customer service at the highest level. Thank you for your valued feedback. Please do not hesitate to contact us if you need anything. Kind regards, Kristen (MD) & BBK-Direct Team
Posted by , Winchester (5/5) 
09-11-2016
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