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227 Testimonials -
0 1 2 3 4 (4,9/5)
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Joanne Foster The work tops have been fitted today, the Minerva looks great, I will send over a couple of pics when it's finished - we may need to order some more of the upstands, will let you know:) Many thanks for all your help and concern, BBK Customer Service has been excellent, most refreshing in this day and age! We were concerned about ordering a large value item over the Internet but I would have no hesitation in recommending BBK to our family and friends. Also the delivery men were very helpful when they arrived too :)
Posted by , Milton Keynes (5/5) 
21-03-2017
Rijn Brandse We are very pleased with the quality of BBK-Direct provided. We sincerely appreciate your responsiveness and the way you conduct business. We are happy to recommend your company to others because of our satisfaction with your service. We are appreciate all the various departments who contributed to the construction of our new worktops. The way they took care to measure accurately and to install the granite worktops is exceptionally good. Several of our neighbours have commented on how beautiful our kitchen now is.. Thank you for your excellent service.
Posted by , Seaford (5/5) 
16-03-2017
Jenny Green A very good service. I needed to change my order at the last minute, this appeared to be of no trouble and was dealt with extremely efficiently . I would not hesitate to recommend BBK or use them again.
Administrator:
Dear Mrs Green, Thank you so much for your feedback. We aim to provide only the best customer service possible. Hope to hear from you again soon. Kind regards, Kristen (MD) & BBK-Direct Team
Posted by , Bracknell (5/5) 
03-03-2017
Ruth Griffiths Excellent service from start to finish. Best price we could find for our bathroom wall panels and all delivered exactly as we asked. Very pleased and would highly recommend - thank you
Administrator:
Dear Mrs Griffiths, Thank you for your review. I am so pleased to hear that we were not only competitively priced, but that our customer service exceeded your expectations. Our aim is to achieve exactly this outcome. Please do not hesitate to contact us if you have any further queries. Kind regards, Kristen (MD) and BBK-Direct Team
Posted by , Cheshire (5/5) 
28-02-2017
Verified Purchase
Sharon Graffie-Smith Never heard of BBK before placing my order. They sold the worktop I was looking for cheaper than any other online retailer. The delivery went smoothly. Overall it was a good experience and I wouldn't hesitate to use them again.
Administrator:
Dear Mrs Graffie-Smith, It is so nice to know that we've made a good first impression, so thank you for your feedback. Exceptional customer service is our first priority, but I am pleased to hear that we are competitively priced for Minerva worktop range as well. Hope to hear from you again. Kind regards, Kristen (MD) & BBK-Direct Team
Posted by , London (5/5) 
22-02-2017
Verified Purchase
Elizabeth Vance Thank you for great service. Delivery was as promised at the time specified. Very happy with purchase. Would have been a five star review if additional delivery charge had not been applied.
Administrator:
Dear Mrs Vance, Thank you for your valued feedback. We are so pleased to hear that you are happy with the product and service. Delivery to Scotland can be a bit tricky at times so we appreciate your understanding regarding the delivery fees at the time of ordering. Kind regards, Kristen (MD) & BBK-Direct Team
Posted by , Irvine (4/5) 
20-02-2017
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Pamela Mattey Very pleased with excellent value for money and service received. When I needed to contact about delivery arrangements the response was very efficient and helpful. Would recommend and use again.
Administrator:
Dear Mrs Mattey, Thank you for your valued feedback. Minerva is an exceptional product and we are so pleased that you also found the product to be value for money. Kind regards, Kristen (MD) & BBK-Direct Team
Posted by , Cardiff (5/5) 
11-02-2017
Verified Purchase
Roy Russon Excellent service, order was on time and on the right day. Would order again
Administrator:
Dear Mr Russon, It is always a pleasure to hear back from satisfied clients. Thank you so much for your purchase and feedback. Kind regards, Kristen (MD) & BBK-Direct Team
Posted by , Dudley (5/5) 
02-02-2017
David Preston I dealt with Debbie by email and phone and she couldn't have been more helpful. Had no problems with delivery except for a slightly longer lead time than expected. Worktops look fantastic. I would definitely recommend BBK for both price and service.
Administrator:
Dear Mr Preston, Thank you for your valued feedback. We are committed to excellent service and we are so pleased to hear from you. Please share some images of your worktops with us, we would love to see the end result. Kind regards, Kristen (MD) & BBK-Direct Team
Posted by , London (5/5) 
30-01-2017
Rob Smith BBK gave excellent service and good advice. When we experienced a glitch with what was supplied (may have been my inputting error), they quickly found a solution and offered to produce and supply replacements at very little extra cost. Thanks BBK!
Administrator:
Dear Mr Smith, We pride ourselves on excellent customer service and it is pleasing to receive your good and valued feedback. Thank you very much. Kind regards, Kristen (MD) & BBK-Direct Team
Posted by , Newtown (5/5) 
18-01-2017
Verified Purchase
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