Preparation for Installation

Your Obligations and Requirements

Mandatory Site Obligations

Final Sign-Off: During the visit, either yourself or an authorised representative must be present to sign off on the work completed.
Pre-Installation Prep: All sinks and appliances must be disconnected and any temporary work surfaces removed prior to our arrival. Installation cannot start if this is not complete; the visit will be aborted and a charge will be applied.
Post-Template Changes: If any units have been moved or changed after the template stage, the installation visit will be cancelled and a charge will be applied.

The Installation Process

We aim to fit new work surfaces around two weeks after templating. Please keep the following environmental factors in mind:

Dust Management: Finishing and sanding is completed on-site. Our specialist installation technicians use dust extraction systems; however, an amount of clearing up will still be required afterward.
Wall Chasing: To achieve a perfect fit, we may have to chase out parts of the wall. This will need to be made good by others (decorators/builders).
Sealing: Please note that the installer will not seal where the work surface butts up to the wall.

Please do not hesitate to contact us if you have any further questions regarding your fitting.

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