Simply call us on 0203 397 3998 or email us with your sample request to firstname.lastname@example.org
Please include the following on your sample request, full name, full delivery address (Inc. post code), and contact number. Also include the manufacturer, colour and texture (If applicable) that you would like to receive a sample of or simply copy the url of the product into your sample email.
Most samples are posted first class and can take between 24-72 hrs to be delivered. We pride ourselves on customer service excellence, so a BBK-Direct UK staff member will call within a couple of days to confirm that the samples have been received and help with any questions you may have.
All samples are free of charge, except Wilsonart samples (please read below).
We ask clients to not order more than 6 samples at a time, so we can have some form of fair usage in place. However if you receive your samples and do not think any are suitable, we will happily send out another 6 samples of your choice.
Although our wooden worktops are sourced from sustainable forests and FSC approved, we all play a part in preserving our environment. Therefore we only allow 2 wooden worktop samples per client.
Unfortunately we are unable to supply free Wilsonart (Zenith laminates, Wilsonart laminates and Earthstone composite) samples. These samples can be purchased from a main distribution depot at £3 per sample, should you wish to order these samples please contact our friendly staff to process the request for you. A sample cost will be refundable when ordering the worktops.
Apollo worktop samples are also limited to 2 samples per client as per the manufacturers conditions.