BBK Direct UK was chosen to be our main website and Brand representation as it best describes what we are really about, this is supplying all products for the Bedroom, Bathroom and Kitchen directly to UK consumers, whether trade or public.
Our company name is Worktops & Flooring UK Ltd (Company #7827355) which has been in the home renovation and improvement industry for the last ten years and moved to online for the last five years thereof. It was an easy decision as we realized the need for a company like ours with the ability to deliver within the UK Nationwide and that isn’t limited to certain demographics or buying groups, which only benefits the home improvement trade and public positively in pricing and product availability.
We strive to keep our overheads as low as possible by not having physical showrooms and this allows us to pass on our mass buying savings to the UK public and trade. Instead we bridge this gap by offering free samples that allow our customers to make an informed decision in the comfort of their own home, office or onsite at their customer’s location. Also with our helpful and knowledgeable staff, help is only a phone call away.
We have delivered close to 10 000 orders and done 100’s of installations successfully during this time and we are proud to say we have a 99.4% first time round success rate with orders and deliveries. We know that it is unrealistic to have a 100% as there are some things out of our control, however we always strive towards this 100% satisfaction rate as it ensures we offer the best service and quality standards in the UK.
With over 12000 individual products on offer, stocked in many distribution points across the UK we are sure you will find exactly what you are looking for, supplied in the time you need it. But we have also gathered and negotiated the largest supply and delivery chain of home improvement products in the UK with the most trusted importers, distribution companies and manufacturers which insure we live up to our promises and that all the products we display are in stock 99% of the time. With our mass buying power we can pass on the savings to our customers which insures you are getting all we have on offer at the best price in the UK.
01/11/2016 -Good Morning, Just to let you know that the delivery was made at 8 this morning. The worktop was all packed up for protection so we feel sure that when unpacked it will be perfect. Can I thank you very much for such a professional service. I have been kept informed all along the way and you were able to change the delivery address at a very late stage. Very impressive service. Kind regards
20/10/2016 - Morning Hiltrud, The Worktops are superb I've forgotten to take pictures and all the installations I've made are immaculate. As a result the clients are over the moon. I've more to order this week so please add me to your fitters list for this area covering a 50 mile radius if possible . Thanks again Harvey
28/09/2016 Dear Kristen, Thank you for your calls and e-mails regarding my granite worktop order, which was delivered at 7:15 a.m. this morning, within 30 minutes of the time advised by the driver when he called last evening. The delivery was carried out swiftly and efficiently, and this evening was lifted into place without incident. I will review the product and service in due course, once I have dealt with other priorities following my return from holiday. That said, I am very satisfied with the product and service, and thank you for that. Regards
Dear Hiltrud, Further too my purchase of Minerva worktop and breakfast bar in August. I have now had the worktop installed and it does look lovely. I purchased the cocoa brown which compliments the cream kitchen units perfectly. The installer I used was one you recommended, Paul Brindley from London City Carpenters. He arrived on the day we agreed in good time and did a really good job. Overall I am really pleased with the purchase and the installation. Kind Regards,
Thanks Hiltrud. Can I take this opportunity to congratulate you all on your service and should the opportunity arise I shall willingly recommend you to others.
Hi, guys! I want to thank you for my very very quick delivery and I just love my kitchen worktops… Your company efficient services and customer care are second to none! I am very happy! I will surely share my experience with my friends!
Fantastic customer service, I contacted 7 other worktop suppliers during my search for my ideal worktop and this company have definetely come out top by a mile. Fast replies and fast delivery of my sample and a kind follow up email, I couldnt ask for anything else. Great range of products and competitive prices, believe me I have done a lot of research! You will not be disappointed if you use this company. Keep up the good work Worktops & Flooring!p>